Robotic Process Automation and the Age of the Digital Workforce
Robotic process automation (RPA) technology uses artificial intelligence (AI) to execute repetitive, rules-based, and back-end tasking. And, according to a 2017 report by the Everest Group, is on the cusp of experiencing “explosive” growth. Their report indicates that, in 2016, the RPA market grew 64 percent to $200 million and expected to grow another 70 to 90 percent by 2018.
Based on our clientele, we see a few key areas (by industry) where RPA is cutting costs and delivery positive returns.