Accelerate Digital Transformation with Intelligent Automation
Intelligent automation (IA) is a critical lever in your digital transformation. SDLC Partners equips organizations with flexible, scalable IA technology to increase efficiency, achieve higher-quality outputs, decrease cost, and elevate customer satisfaction. Our seasoned IA team designs complete, smarter solutions across the IA spectrum, including Robotic Process Automation (RPA), artificial intelligence (AI), machine learning, and hyperautomation.
Problems Intelligent Automation Solves | Use Cases
Organizations are looking for ways to grow strategically, increase customer and employee satisfaction while gaining cost and time efficiencies. SDLC Partners can help you solve the following operational problems and deliver greater value from processes by curating intelligent automation solutions across your enterprise.
Increasing Operational Costs
Bending the cost curve requires a new approach. Automation-first looks at every business unit, function, and process, and finds areas where automation could save time and waste, thereby cutting costs through efficiency and accuracy.
Inefficient Back-End Processes
Humans are notoriously slow and can struggle with consistency over time. Automation technologies drive efficiency through scale and volume, streamlining task and eliminating laborious steps that are no longer necessary.
Inconsistent Customer Experiences
A primary value of automation is its capacity to fill gaps for the human worker. Attended or unattended robots act as a digital assistant, completing tasks quickly and accurately so that humans can focus on providing the best customer experience and not managing technology.
Staff Bogged Down by Manual, Repetitive Tasks
Compliance, processes, and sophisticated data capture make every task more complicated. Automation technology simplifies tasks by eliminating repetitive aspects of each activity and accelerating task completion. Employee experiences improve, job satisfaction grows, and employees can take pride in accomplishing more with less stress.
High Data Entry and Processing Error Rates
Human accuracy falters with time pressures, prolonged activity, and distractions. Intelligent automation supplements human weaknesses with greater accuracy and capacity for detail. When accuracy-over-time is crucial to productivity and eliminating rework, RPA and IA technologies are powerful tools.
Failure to Scale Successful Operations
Success begets more success. However, scaling success across business units, departments, or geographies can be challenging. Automation is the perfect tool to take best practices and standardize them while supporting staff in onboarding new procedures and habits.
SDLC Partners Streamlines Operations & Accelerates Business Performance with Intelligent Automation Services
Business and technology leaders look to SDLC Partners for solutions and expertise that can help them evolve their business processes, systems, and workforce to a new level of efficiency, quality, and speed. We uniquely deliver solutions that improve customer and employee experiences by enabling the right IA technology that’s flexible and scalable.
Learn more about our Intelligent Automation offerings:
Robotic Process Automation
Robotic process automation (RPA) can replicate most actions a human user makes when interacting with software systems. RPA carries out indispensable, high-volume, rules-based, and laborious tasks through software bots that can be unattended or attended, autonomous or cognitive.
Machine Learning & Artificial Intelligence
Since not all data is rules-based, we use machine learning to deploy algorithms that identify information based on historical or training data, patterns, semantic interpretation, and inference. Machine learning, complemented with deductive analytics, can interpret data and recommend next steps and decisions without requiring explicit rules.
Combining RPA with machine learning, speech recognition, and natural language processing (NLP) enables us to automate higher-order tasks and provide greater cognitive support to our human workforce.
Hyperautomation brings together several components of process automation, integrating tools and technologies that amplify the benefits of automation across an organization. This set of tools integrates functional and process silos using a combination of process mining, RPA, workflow engines, low-code application platforms, and machine learning.
Hyperautomation will be the driving force for expanding automation beyond the back-office, scaling across functions, and delivering value to every business unit, functional area, and delivery process.
Digital & Hybrid Workforce
Creating a digital workforce combines robotic process automation and artificial intelligence to create “digital workers.” A digital workforce can complete repetitive tasks and processes the same way a human would, allowing humans to focus on higher-value tasks. A digital workforce can meet rapidly-evolving demand, scaling as market and business needs change. Also, a digital workforce can perform when humans can’t with less down-time and mistakes.
Learn more about how SDLC Partners can use intelligent automation to streamline your business productivity. Talk to an intelligent automation expert or request more information.
Intelligent Automation Delivers Measurable Value
Companies choose SDLC Partners to help them create and implement intelligent automation solutions that achieve their strategic imperatives, including optimizing processes, reducing costs, maximizing business performance, and improving customer or employee experiences and satisfaction.
Strategic, intelligent automation helps reduce costs by saving time, reducing errors, and freeing up human labor capacity for higher-value performance.
Automated data entry has a much lower error rate compared to human entry. Minimizing errors using intelligent automation saves time and money while greatly enhancing customer and employee experiences.
A primary driver for implement intelligent automation is to reduce the burden of time-consuming, repetitive, and high-volume tasks. The efficiencies gained could redirect investment into other strategic initiatives and technologies.
Intelligent automation elevates business strategy and decision-making by synthesizing and interpreting complex information from multiple sources, providing deeper insights from big data.
Optimize Cash Flow
Financial and transaction-related task automation enhances revenue management and optimizes cash flow by processing client and vendor payments faster and with more accuracy.
Improve Customer Relationships
Intelligent automation frees time for employees to work on more strategic and mission-critical projects while reducing errors, improving processes, and streamlining back- or front-office work.
Let’s Connect and Discuss Your Automation Journey
Where are you on your automation journey? Talk to an intelligent automation expert and accelerate your digital transformation.