Optimizing Remote Working through Data-Driven Decisions & Transparency

Recorded live Wednesday, June 3rd.

Listen to on-demand recording of “Essentials of Remote Working: Building blocks for success now and into a fluid future,” featuring ActiveOps and Blue Cross Blue Shield of Minnesota’s Michelle Babich, Claims Operations.

SDLC Partners shared data gathered from companies around the globe, revealing a wide view of capabilities. Some organizations are still struggling with the basics of remote work and others barely missed a beat and are looking towards future operating models.

Ms. Babich shared the BCBS-MN story of how transparency and data helped the team adapt in uncertain times at home and work while empowering leadership. Using ActiveOps’ tools, along with BCBS best practices, the operations team used timely data and results to collaborate with employees about remote work and work-life balance issues candidly.

ActiveOps shared their essentials of remote working, including a checklist of business elements required to stay flexible and productive while preserving health and morale.


Michelle Babich, Operations Supervisor, Blue Cross Blue Shield of Minnesota
Michael Cupps, Senior Vice President, ActiveOps
Matt Craig, Moderator

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