Our Work: Case Studies

Client stories that illustrate “Performance Enabled” through digital solutions.

>Our Work: Case Studies
Our Work: Case Studies 2019-02-06T03:42:16+00:00

These case studies give a taste of the types of work that we’ve done across numerous industries. They highlight client challenges, strategic visions, crafted solutions, and results that we enabled together.

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Online Bill Pay System Revamp Improves Payer’s NPS Score by 50 Points
Collaborating tightly with SDLC Partners, the payer was able to launch a revamped and redesigned online bill pay system in just nine months, achieving a remarkable 50-point improvement in their Net Promoter Score (NPS).
Hotel-SaaS
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Using Lean Thinking to Revolutionize Hotel SaaS
The hospitality industry’s leading provider of hotel accounting and analytics software wanted to accelerate new value and modernize functionality to deliver novel levels of value, usability, and quality.
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Improving Accounts Receivable Process through a Custom Application Development Solution
A regional provider was experiencing financial challenges due to its current accounts receivable ...
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Less Clicks, More Care: A world-class EHR application redesign
When Health eTools sought to create a next-generation version of their student electronic ...
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Meeting State Regs for Accurate, Compliant Encounter Data
A technology solution subsidiary of one of the nation’s top 10 largest health insurers was looking for a way ...
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Success in the Medicaid Market: Building a Pre-Enrollment System that Scales
One of the nation’s top 10 largest health insurers and their solutions-based subsidiary, was embarking ...
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Introducing Industry Proven Techniques to Enhance Collaboration, Consistency, and Agility
Application quality and business unit satisfaction had declined as a $5.5 billion dollar client’s software...
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Billing for the Future: Ready or Not?
With a large part of this organization's revenue processed by an aging billing system, and plans for ...
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Large Health Insurance Organization Implements Streamlined Planning Process
This $12 billion national health insurance company was seeking assistance to design, implement...
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Maximizing Organizational Value by Improving the Real Drivers Behind Value Creation
The clinical sales department at a national healthcare insurer was challenged with communication...
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Automating Mobile Testing Decreases Manual Testing by 80%
One of the nation’s largest health plans needed to transform its mobile testing strategy. Standard...
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Integration of Utilization Functions for Stars, Savings, and Strategic Planning
To address the ever-changing landscape of the healthcare industry and improve clinical strategy ...
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Using Data to Transform a Business Process Saves $2.4M
SDLC Partners engaged with a national retailer to save on shipping costs. By combining actual sales...
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Dynamic Software Integration Redefines Planning and Reporting
SDLC delivered a reporting solution for a global leader in business process outsourcing and...
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Improving Effieciency through Mobile Testing
An American global courier delivery services company was challenged by rapid turnover of their...
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Managing the Turbulence in Healthcare Changes
The Healthcare industry is in the midst of constant change and reform. One of the largest healthcare...