Digital Front Door

Digital Front Door is just the beginning

Our Digital Maturity Model helps payers and provider organizations build a cohesive, comprehensive, consumer-centric digital health strategy that provides any healthcare, anywhere, anytime.

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healthcare digital experience

Healthcare Experience: Improve the Digital Patient Experience Beyond UI/UX

HCOs face a business imperative: improve consumer front-end experiences while ensuring back-end systems and processes support seamless, simple, comprehensive encounters across all channels.

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Health Plan Shopping Failures

Health Plan Shopping Failures: Close Every Pre-effectuated Enrollment Opportunity

Insight explores pre-effectuated enrollment, the three phases of health plan shopping, and what every health insurance company should consider when assessing or strategizing this year’s AEP.

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Difference Between Product Management and Project Management

What’s the Difference Between Product Management and Project Management?

If Product Management deals with the “what” and “why” a product exists, Project Management deals with the “how,” “who,” “when,” and “how much.”

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Medicare Advantage SSBCI

Medicare Advantage SSBCI Overview & Trends

What are SSBCI and how can your MA plan differentiate while improving health- and non-health-related benefits for existing and prospective members?

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What are the Phases of the Software Development Life Cycle?

What is the software development life cycle (SDLC)? This article offers a primer of the SDLC steps, provides context for the types of SDLC models, and highlights how SDLC Partners approaches its namesake.

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Healthcare Digital Transformation

Three Trends Emerging in a Post-Pandemic Consumerization of Healthcare

SDLC Partners and ThoughtForm address three trends that will impact the post-pandemic consumerization of healthcare and its digital transformation.

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healthcare automation – streamlined processes/optimized costs/improved care and experiences

Healthcare Automation Trends

How is healthcare automating using Intelligent Automation, Robotic Process Automation, and Intelligent Document Processing? We highlight trends in each area.

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office workers at computers discussing digital accessibility in the workplace

Digital Accessibility in the Workplace: Tips to maximize everyone’s contribution

Accessibility in the workplace, there is always an argument to be made for making digital tools accessible for people with disabilities. However, depending on the circumstances, people’s abilities, and the…

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World IA Day - Ubiquitous Language - SDLC Partners

World IA Day 2020: Ubiquitous Language

There is a principle of linguistics, called the Sapir-Whorf hypothesis, that claims people’s perceptions are relative to their spoken language – that the structure of a language greatly influences the modes of…

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Ethnographic Interviewing - SDLC Partners

Unlock Users’ Goals, Needs, and Opinions with Ethnographic Interviewing

As User Experience (UX) researchers and advisers, our goal is to provide the right solution to the right problem for the right people. We start by understanding the people we are serving. The best way…

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person taking survey

Human-Centered Design Toolbox: Creating Effective Surveys

Human-Centered Design (HCD) is an approach to problem solving that focuses on what is desirable for people. We focus on what people need and help develop solutions, technologies, and products…

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application layout ad flow sketches

Tech Is Taxing: Are You Serving Your Tech, Or Is It Serving You?

Using Human-Centered Design to Remove User Excise Effort.
Every time we adopt a new technology, we also adopt all of the work to keep that technology running.

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Five Keys to Agile Success graphic

Just-in-Time Design: Five Keys to Agile UX Success

Our product development model combines HCD principles and Agile practices to create a software development life cycle that allows devs to focus on strengths.

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