Highmark Health levels-up Security Access Request system using the latest technology architecture, saving $300K, achieving 95% customer satisfaction and improved adoption.
We helped this client perfect their performance reporting process and now it was time to automate 80% of their reports and save them two weeks each month.
Third-party administrators were dissatisfied with the user experience, leading to a five percent increase in paper enrollments and more than 25 percent increase in application processing times.
Revamping and upgrading Highmark’s online Medicare shopper experience and performance, leveraging hybrid Cloud and on-premise architecture.
How can we create a software platform without the typical bottlenecks that arise from a misalignment between human centered design and software development?
Case Study: How we quickly brought together business, technology, and design professionals to overhaul a national dental payer’s website to provide a modern, streamlined member experience.
One of the nation’s largest health plans and integrated delivery systems launched a platform to test early-stage, FDA-approved innovations, which became a commercialized service offered to other…
The Pharmacy sales and strategy group within a national health plan wanted to help their new and existing ASO clients make faster, better decisions when choosing the right pharmacy program for their needs.
One of the nation’s top 10 largest health insurers needed to arm their care managers with a powerful digital tool to conduct in-home assessments. The tool needed to help the care manager ask all of…
A technology solution subsidiary of one of the nation’s top 10 largest health insurers was looking for a way to improve and streamline their compliance workflow and reporting that must be submitted to…
A large health insurer needed to create a pre-enrollment platform that could be customized for state-by-state requirements. Here’s how SDLC helped.
A regional health insurance provider was experiencing financial challenges due to its current accounts receivable system. Here’s how we helped them.
Our client was struggling with how to equip their Medicare Advantage Customer Service Advocates (CSAs) to engage members with just the right topic at just the right time.
An health insurer needed to transform the process of analyzing the effects of healthcare reform from a back-room process into a tool to drive conversations.
A national healthcare organization was in need of a sales tool that would simplify and illustrate complex client data, with the ability to drill down into details.