Onboarding an Outsourced Remote Team & Delivering Client Value on Day One
We created a virtual onboarding program to ensure our client’s outsourced resources are prepared, engaged, and equipped to deliver value on Day One.
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Strategic Outsourcing Helps Health Plan Maintain Quality Data for Compliance and Customer Service During Peak Cycles
A national health plan needed adequate levels of trained resources to ensure Quality Control (QC) of critical data used as part of compliance and customer services. SDLC Partners created and implemented an optimized resource allocation strategy to provide flexible, highly-trained resources were available to meet fluctuating demand.