Agile Performance Process Reporting

Creating an Agile Performance Process for 400+ Innovation and Improvement Projects

Create an Agile Performance Process for 400+ Innovation and Improvement Projects Plus Medical Cost Containment.

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Benefits of Agile – Scrum Team Closes 100+ Tickets in Client’s Salesforce Backlog

This health care organization’s Salesforce enhancements and defects team had 100+ client tickets in its backlog. The tickets were aging and the organization didn’t have the bandwidth to research and solve…

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How To Improve NPS Scores by 50 Points With Online Bill Pay Systems

A nationally ranked health plan had been using the same online billing system for 20 years, which was a source of frustration and dissatisfaction for its members.

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CMS Audit Framework Leveraged into Strategic Business Solutions

A health plan client had become concerned about their ability to pass a possible CMS Medicare audit unscathed.

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What is Your Strategy? The FAST Goals Methodology

FAST Goals© is a tool for people to self-organize in a complex system by making the goals and critical capabilities transparent.

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Integration of Utilization Function Produces Significant Savings

To address the ever-changing landscape of the healthcare industry and improve clinical strategy & operations, a healthcare organization decided to integrate two utilization management (UM) functions.

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Health Plan Portal & Health Hotline Improves Compliance & Saves $1M

Gateway Health, a nationally ranked managed care organization, needed to quickly build out a strategy to improve a Star rating….

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Large Healthcare Organization Implements Streamlined Planning Process

This $12 billion national healthcare organization was seeking assistance to design, implement, and facilitate their annual strategic planning process for the approximately $9 billion health services business.

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Optimizing Roles and Responsibilities to Create High-Performance Teams

Executives at one of the largest healthcare organizations wanted to optimize productivity and efficiency among Business Analysts and Technical Analysts who resided in both the Information Services and…

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A Redesigned Organizational Structure: Back on Track

A national healthcare organization objectives were to consolidate operational functions, improve communication, and increase efficiency while maintaining the quality of the service.

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Billing for the Future: Ready or Not?

A large part of this organization’s revenue processed by an aging billing system, our team evaluated the billing and accounts receivable engine to determine if it could handle future initiatives.

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Enhancing Collaboration to Drive Results

A healthcare organization needed to charge its IT software development lifecycle to increase quality and business unit satisfaction. SDLC Partners implementations increased business…

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A Metrics Makeover: Cognitive Science Principles Lead to Rapid Comprehension

SDLC Partners assisted a health insurer to standardized metrics and utilized them in the appropriate context empowering the executive team to use the data in a more strategic manner.

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Enhanced Reporting Capabilities for Health Plan Performance Data

SDLC Partners helped a large healthcare provider enhance its employer group reporting capability in order to clearly demonstrate the value of its programs.

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