Insights

Food for thought, how-to tips and thought leadership from the crossroads of business and technology.

>Insights
Insights 2020-01-17T15:47:54+00:00
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VIEW POINT OF VIEW
Making Agile Last
In this article, we’re sharing four hard-won reminders to help your Agile team make the benefits last from one project to the next.
Care Management Microsolutions
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Microsolutions Address Growing Need for Care Management Programs to Pivot
Care Management platforms can’t address high-risk healthcare needs created by the pandemic. Microsolutions fill the gaps with nimble, easy-to-implement, scalable targeted software.
Cohort Care Management
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Addressing New & Expanding, High-Risk Populations During COVID-19
Cohort Care Management can address the needs of four high-risk pandemic populations. Now is the time to pivot population health to cohort care management.
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Gartner Recap: CIO Guide to RPA & Hyperautomation
Hyperautomation is the direction all automation is going as disparate areas across each organization need to align “digital ambitions” and begin to look for ways to scale automation.
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Digitize to Survive
The COVID-19 pandemic has created a new division in the world between digitized and non-digitized industries.
Pandemic Business Goals - SDLC Partners
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Your Business Has Three Goals During the Pandemic
Strategies to address disruption with creativity and innovation for business continuity, customer experience, and competitive strength.
World IA Day - Ubiquitous Language - SDLC Partners
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World IA Day 2020: Ubiquitous Language
There is a principle of linguistics, called the Sapir-Whorf hypothesis, that claims people’s perceptions are relative to ...
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Unlock Users’ Goals, Needs, and Opinions with Ethnographic Interviewing
We are in the “Age of the Customer”. No longer is business making the rules. The customer is How to unlock your users’ opinions and needs for your digital products, services, and experiences.
Care Management icons
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Care Management Trends for 2020 and Beyond
Where is care management innovating to address issues of healthcare quality and cost?
Group of Four Cohorts
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Using Care Management Tech to Match and Motivate Patient Cohorts
Motivational techniques and care management technology empower care managers to help patients change.
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Three Must-Haves for Outstanding Project Management Performance
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Improve your project management office performance and PMO success rates by adopting these three best practices.
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Riding the Hype Cycle of RPA Technology
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RPA is dead, far from it. While the hype is dying, RPA is just getting started. Hyperautomation is the future.
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Are You Feeling Organizational Change Fatigue? Don’t run out of steam.
Why does organizational change take so much effort to succeed? Transformation efforts fail because people run out of steam for sustainable change.
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Gartner Recap: Data and Analytics Leadership and Vision
A Gartner webinar covered their top trends in data analytics for 2020. Read how business models, digital transformation, and data analysis are trending together.
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Software Testing Trends 2020
Here are five ways to leverage software testing trends and release higher quality, secure, and reliable code regularly.
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Human-Centered Design Toolbox: Creating Effective Surveys
This article on creating effective surveys is the first in our HCD Toolbox series.
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Digital Accessibility in the Workplace: Tips to maximize everyone’s contribution
These tips will help you get started improving digital accessibility in the workplace which will allow you to maximize the contributions of your entire team.
Microsoft's RPA Tools: Power Automate
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Microsoft RPA Tools: Power Automate
Microsoft has released 2 RPA tools: Power Automate & UI flows. Learn more about these updates to Microsoft's Power Platform suite of tools.
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Navigating Speed Bumps to Accelerate RPA Success
Successfully completing initial robotic process automation (RPA) projects can be exhilarating. But early successes can sometimes divert attention away from dealing with priorities that are crucial in ramping up RPA to an enterprise-scale operational level.
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Addressing Social Determinants of Health through Data, Dashboards, and Digital
Gartner reports that healthcare CIOs are ramping up efforts to create an SDOH strategy and implement capabilities, tools, and technology.
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Business Agility Survey Summary
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Did you know that 73% of organizations believe agility is their desired state? And, that 52% want to use agile to transform their entire organization – beyond IT?
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Brainstorming Techniques – Introduction and Provocation
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We are often called upon to research issues, develop solutions and generate ideas. Sometimes we do these tasks individually while other times we do them collectively, as part of a group or project team.
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Facing the Six Barriers to Cohort-Centric Care Management
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Cohort-centric care management improves a person's health by bringing the best of population management, care coordination, and patient/member engagement together.
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Expert Q&A: Enable Digital Transformation through Robust Cybersecurity
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A delay in digital transformation due to security concerns is a major barrier to market success and competitive strength so we brought together experts from the SDLC Partners’ digital transformation solutions team and our sister cybersecurity company, CyLumena, that we created in 2017.
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What’s Your Omnichannel Strategy? Four Mistakes We See.
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An omnichannel strategy works to create a seamless customer experience across every channel. Some insiders call it the “new normal” and others focus on its application in retail alone.
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Simulation for Predictive Analytics in Healthcare: Answering "What If?"
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Using simulation as part of healthcare data analytics is a powerful, low-risk, and low-cost approach to figuring out the best method, system, or decision for your clinical and business objectives.
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Healthcare Analytics: Choosing the right data analytics tools, for the right role, and the right purpose
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When it comes to selecting the right data analytics tool, every organization is on their own evolutionary path. Some can meet their needs with spreadsheets and answering questions like "What happened?" Many organizations, however, want more savvy capabilities.
ACCESS WEBINAR
Measures that Matter: Building Data Visualizations that Executives will Trust
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If you or your team are tired of spending too much time and talent on data gathering, reporting, and re-reporting, this knowledge bundle has arrived just in time.
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Digital Transformation Requires a NEW Bimodal Approach
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“The IT organization can’t turn into a digital startup overnight and, besides, there’s a raft of business-critical responsibilities that it simply can’t (and absolutely should not) divest,” says Peter Sondergaard, SVP and head of research for Gartner.
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What is Your Strategy? The FAST Goals Methodology.
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This article covers a proprietary strategic planning methodology developed by Jeannine Siviy, Director of Healthcare Solutions. It provides an overview, outlines the process and benefits, as well as includes a more in-depth comparison to other strategic planning processes for the truly techie strat plan pros.
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Building a Simplified and Predictable IT Service Management System
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Some organizations have built or implemented so many technology solutions and methodologies for requesting IT services that they have become numb and oblivious to the amount of waste, inefficiency and missed growth that their complicated IT service systems have caused.
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Balancing Tech Investments for Back-Office Efficiency with Customer Engagement and Innovation
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Jeannine Siviy, Director of Strategic Partnerships and Healthcare Solutions at SDLC Partners, will answer the questions using her FAST Goals© Methodology.
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Agile Goes Mainstream
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“Agile” has been going mainstream in the last few years. Now, we see Agile concepts applied to organizational leadership, company management, and – even – personal time and resource management.
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"Insights at the Intersection of Payers and Providers"
New models of payment and care, such as integrated delivery networks and population health management, are driving innovation. In addition to needing concrete ways to control costs, personalize care, and improve outcomes, new approaches are blurring the lines that traditionally existed between payers and providers.
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Just-in-Time Design: Five Keys to Agile UX Success
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In June, I had the pleasure of presenting to professional software engineers as part of Pittsburgh TechFest 2018. It gave me an opportunity to open minds around some long-held beliefs that are keeping our digital product development processes back from creating the best, most desirable software quickly.
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Control Your DLC Chaos: Four Steps to Better DLC Governance
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It’s easy to slip into habits that can derail your development life cycle. The untoward affect being ...
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The Road to ROI from RPA
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Robotic Process Automation (RPA) isn’t just the latest intelligent technology but it brings relevant ...
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Hot on FHIR for 2018: An Update
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Last summer we were “Hot on FHIR”. Today, we wanted to revisit the progress and potential that FHIR ...
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Accelerate Your Digital Transformation Journey
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Gartner’s latest magic quadrant article is out, detailing 16 of their top choices for machine learning ...
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Issue Roundup: Digital Transformation
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Payers and providers have been transforming digitally for years. Imagine a day before online bill pay ...
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Social Determinants of Health: Current Approaches & Tech to Activate Patients
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This article highlights current approaches and tech to active patients. At SDLC Partners, we are working ...
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AI Tech Series: RPA
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If you’re developing or enhancing technology and you’re NOT incorporating AI, you should really be asking ...
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Continuous Improvement and Root Cause Analysis
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Successful software development operations are those that continuously learn from the past to improve ...
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Robotic Process Automation and the Age of the Digital Workforce
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We hear every day how CIOs and tech leaders want to strengthen IT’s contributions to organizational ...
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Adopting a Strategic View of AI
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Beyond an artificial intelligence (AI) primer, this article highlights four key areas of your organization where ...
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From “Random Acts of Innovation” to Strategic Competence
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Summer 2017 has been three months centered on innovation. Our webinar in June focused on using ...
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Automate to Innovate — A Practical Guide to Effective DevOps
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In this final installment of our DevOps series, we explore the six areas of our DevOps model ...
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Know your Enemy: Tim Woods
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In today’s Clinical ecosystem, when it comes to Computerized Systems Validation (CSV), there are ...
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Five Must-Haves to Ensure DevOps Success in Your Organization
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In this article, I highlight five areas critical to ensuring DevOps gets off the ground and delivers sustainable ...
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Digital Transformation for Healthcare: The Value of Bimodal Thinking
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My team works with clients across industries to transform their businesses with digital technologies ...
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Disrupting Traditional SDLC
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DevOps is growing as a movement and a philosophy with good reason. It focuses on using practices ...
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Making Agile Last
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In this article, we’re sharing four hard-won reminders to help your Agile team make the benefits last from one ...
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Execution is the Key to Transformation
Twelve years ago, Chris Simchick, Scott Barnyak, and Christy Maruca realized something was missing in ...
VIEW POINT OF VIEW
Stop Renovating. Start Innovation
Are DevOps problems in the field turning customers against you and stealing your competitive edge? ...
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Insights at the Intersection of Payers and Providers
New models of payment and care, such as integrated delivery networks and population health management ...
Agile Goes Mainstream
VIEW ARTICLE
Agile Goes Mainstream
“Agile” has been going mainstream in the last few years. Now, we see Agile concepts applied to organizational leadership, company management, and – even – personal time and resource management.
VIEW ARTICLE
Simulation for Predictive Analytics in Healthcare: Answering "What If?"
Using simulation as part of healthcare data analytics is a powerful, low-risk, and low-cost approach to figuring out the best method, system, or decision for your clinical and business objectives.
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Leveraging Organizational Change Management to Stay on Top
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Today’s fast-paced world is demanding businesses to respond quickly to shifting market dynamics and ...
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Hot on FHIR? Four opportunities to consider.
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Integration is innovation. And, with the pursuit of Meaningful Use Stage 3, mandating access for ...
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Making Lean Six Sigma Payoff
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Lean Six Sigma (L6S) has become part of the fabric of manufacturing. And, even healthcare has seen a ...
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Finding Your Waldo
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Trying to find and keep a new customer is a challenge for any business. Are you trying to find repeat ...
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Stop Renovating. Start Innovating.
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Are DevOps problems in the field turning customers against you and stealing your competitive edge? ...
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FHIR for Payers
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Payers are faced with a meaningful opportunity and a challenge at the same time. Data analytics ...
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Change Initiative
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Numerous studies* indicate that change initiatives have a 70% likelihood of failing. Obviously, organizations ...
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Stars Program Maturity: SDLC’s four-step approach to improvement
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In a pay-for-performance ecosystem, payers want to stay ahead of the Stars curve and maximize their ...
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When it comes to Business Intelligence & Analytics – should you hire a fisherman or learn to fish for yourself?
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Business Intelligence (or BI) and analytics are heading toward a tipping point as an industry. Organizations ...
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Digital Success Starts with Customer Trust
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Your organization wants to be ever-connected to your customers. You desire compelling customer ...
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Data Visualization in the Age of Emoji
Developing new ways of looking at and understanding statistical graphics in this digital age has exploded ...
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Mobile Testing: Mobile Design and Development
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The career of many QA professionals is filled with the dichotomy of relishing the search for perfection in ...
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Summary of the 2017 CMS Advance Notice and Draft Call Letter
The Centers for Medicare and Medicaid Services (CMS) released their 2017 Advance Notice and Draft...
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Consumer Analytics: Walk, Run, Fly
As customers continue to gain unparalleled means of interacting with and influencing the success of ...
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Healthcare Solutions: Medicaid
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The Centers for Medicare and Medicaid Services (CMS) have recently proposed a new rating system for all ...
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Healthcare Solutions: Change Your Perspective on Star Ratings
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The Centers for Medicare and Medicaid Services (CMS) use a five-star quality rating system to measure ...
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Aspects of Best in Class PMO
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In the environment of competition and growth it is critical to have a well-defined strategy and an ...
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Agile Transformation Planning
Adoption of Agile methods is on the rise. Surveys report a 20% increase in the number of firms planning ...
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Cross-Browser Test Automation
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Cross-browser testing is the red-headed stepchild of public-facing software QA, often poorly understood ...
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Part One: Member-Centric Care Optimization
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Numerous industries have used risk adjustment models to predict consumer behavior and tailor products ...
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Managed Testing : In-House Testing
There is an adage within the IT world, specifically within the circles that concern themselves with the quality ...
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Part Two: Member-Centric Care Optimization
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In Part 1 of our series, we described the Member-Centric Care Optimization™ (MCCO)™ concept, the ...
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Software Testing and Quality Assurance
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I have spent my entire career in the software development field in some capacity. While I always ...
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Test Automation is Testing, Magnified
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Few topics aggravate seasoned QA leaders like Test Automation. While some share with pride their ...
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Summary of the 2017 CMS Advance Notice and Draft Call Letter
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The Centers for Medicare and Medicaid Services (CMS) released their 2017 Advance Notice and Draft Call ...
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Test Data Management
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Like most organizations focused on quality, you probably spend considerable time, effort, and most ...
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Ch-Ch-Ch-Ch-Changes (to the CBAP)
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Deciding to pursue CBAP is certainly the right decision. It is becoming more popular among the Business ...
Group of Four Cohorts
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Execution Strategy: SDLC’s High Performance Teams
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TEQ: In today’s do more with less economy, “Execution Strategy” has become an important process for your ...
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Software Testing With SDLC
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Today’s increasingly complex IT landscape is comprised of a fast moving, constantly changing combination of ...
Group of Four Cohorts
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CIO and CMO Collaboration
We are in the “Age of the Customer”. No longer is business making the rules. The customer is king...
Cohort Care Management
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ng New & Expanding, High-Risk Populations During COVID-19
Cohort Care Management can address the needs of four high-risk pandemic populations. Now is the time to pivot population health to cohort care management.