Our Work: Case Studies

>Our Work: Case Studies>

Benefits of Agile – Scrum Team Closes 100+ Tickets in Client’s Salesforce Backlog

2019-08-29T18:21:14+00:00

This health care organization’s Salesforce enhancements and defects team had 100+ client tickets in its backlog. The tickets were aging and the organization didn’t have the bandwidth to research and solve them in the turnaround time their clients expected. Our SDLC Partners’ scrum team leveraged the benefits of agile to close 99 percent of all tickets in just four months.

Benefits of Agile – Scrum Team Closes 100+ Tickets in Client’s Salesforce Backlog 2019-08-29T18:21:14+00:00

Mobile Care Management Case Study: How health plans are changing the in-home assessment

2019-06-25T03:07:14+00:00

One of the nation’s top 10 largest health insurers needed to arm their care managers with a powerful digital tool to conduct in-home assessments. The tool needed to help the care manager ask all of the right questions and support a trust-building conversation between the care manager and the member.

Mobile Care Management Case Study: How health plans are changing the in-home assessment 2019-06-25T03:07:14+00:00

RPA Claims Processing: Automating 5,000 Claim Audits Per Week

2019-08-26T17:44:43+00:00

A major healthcare product and service organization was hindered by an onerous, manual claims audit process. SDLC Partners was able to streamline and improve the quality of their audit process, using RPA technology to automate the process and significantly cut down the claims audit processing time and free up auditors to work on other, critical business growth priorities.

RPA Claims Processing: Automating 5,000 Claim Audits Per Week 2019-08-26T17:44:43+00:00

RPA Case Study: RPA Automates License Credential Verification Cutting Costs by 30%

2019-07-08T18:45:23+00:00

A major healthcare product and service organization was manually processing 800 provider license credential cases a day and needed to streamline and cut down the time and cost of this critical compliance verification. SDLC Partners not only created a successful RPA solution that cut costs by 30 percent, but allowed process engineers to focus on additional projects to support business growth.

RPA Case Study: RPA Automates License Credential Verification Cutting Costs by 30% 2019-07-08T18:45:23+00:00

Using Lean Thinking to Revolutionize Hotel SaaS

2019-06-27T18:52:15+00:00

The hospitality industry’s leading provider of hotel accounting and analytics software wanted to accelerate new value and modernize functionality to deliver novel levels of value, usability, and quality.

Using Lean Thinking to Revolutionize Hotel SaaS 2019-06-27T18:52:15+00:00